Ready to make customers who transact in loyalty and advocacy in addition to dollars and cents? Become a brand that cultivates FANS rather than followers. I'm a social media sports OG with the original Twitter shirt to prove it who has always cared about CX and helping fans fall in love with brands. I'm a Speaker, Strategist, Collaborator, and Connector. Check out the Brand to Fan Show podcast (www.brandtofan.show) for more.